Abercromby Family Practice

Patient Updates

Patient Notice - Changes to Repeat Prescription Ordering

The NHS in Liverpool is making a change to how repeat prescriptions can be ordered.

From summer 2018 patients in Liverpool will no longer be able to use a third party, such as a high street or internet pharmacy to order repeat prescriptions on their behalf.

Instead patients  will need to order repeat prescriptions direct from their GP themselves – either in person at their practice, via GP online services, or by post.

A letter and information leaflet explaining this change in more detail is being sent to all patients who may be affected by this change. This information is also available in a range of other languages and formats here.

If you have any questions or concerns about this change, please speak to a member of our practice staff for further help and advice.

 

Named Accountable GP

Due to new contractual requirement we now have to allocate all patients with a named GP.

Upon registration with the Practice all patients have been allocated a ‘Named Accountable GP’. This is purely an administrative procedure and does not affect your care at the Practice in any way. This does not prevent you from seeing any GP in the Practice as you currently do and when you need to see a GP normal booking procedures will apply.

If you would like to know who your named GP is please feel free to ask at Reception and we will be happy to inform you.

If you would like to change your named GP to another then please contact us and we will make every effort to accommodate your preference.


 

New Appointment System

Please take a moment to complete our patient questionnaire on our appointment system.

Print off a copy and hand in at Reception, thank you.

We have changed our appointment system as of 17.8.15. Please take a moment to have a look.