NHS Friends and Family Test (FFT)
Last Updated: Monday, 31 March 2025Friends and Family Test results
Below are our Friends and Family Test (FFT) results from previous months.
Responses for 2025 | January | February | March |
1 Very Good | 95 | 96 | 71 |
2 Good | 26 | 27 | 29 |
3 Neither Good nor Poor | 3 | 5 | 4 |
4 Poor | 4 | 5 | 7 |
5 Very Poor | 4 | 5 | 8 |
6 Don’t know | 2 | 4 | 5 |
Actions resulting from FFT feedback
Here are some of things we have changed about the surgery as a result of feedback received via the FFT survey.
- We are constantly monitoring our service and making changes based upon patient feedback to improve the patient experience